Mission Community Services Society is dedicated to helping people, changing lives, and building community. With a legacy dating back to 1972, MCSS has continuously strived to support community members in need.

The Accounting Manager provides oversight and support to the Finance Department and leads the accounting team.  The individual is skilled at transaction processing and review as well as supporting the team in their responsibilities.  The position ensures compliance with GAAP, in particular, aspects related to not-for-profit and charity organizations. The Accounting Manager is responsible for assisting the Director of Finance with budget development and monitoring, as well as assisting with the issuance of internal and external financial statements. This position will often be working under deadlines and must exercise professional judgment. The Accounting Manager provides input into the plans for organizational and operational strategies for the Agency, and as it relates to accounting.  The Accounting Manager will have direct contact with MCSS Directors and Managers, which requires strong interpersonal communication skills both written and verbal. 

What you'll do:

·      Oversees a team of employees who provide accounting services for the organization, including accounts payable, accounts receivable, reconciliations, petty cash, monthly financial transactions and reports, ledger entries, reporting of variances, and other financial reports. 

·      Provides support, leadership, direction,and supervision to direct reports using a variety of techniques including coaching, training, skill development,discipline,and attendance management. 

·      Evaluates the performance of direct reports on a regular basis and provides feedback.    

·      Conducts six-month probationary period and yearly performance evaluations. 

·      In collaboration with the Director, identifies staff needs such as training,management,and personal development. 

·      In collaboration with the Director and Human Resources Department, managesand followsthehiringprocess for all new hires, including volunteers and practicum students, including recruitment, selection, onboarding, training, and preparing/updating job descriptions, as required.   

·      In partnership with the Director, recruits, selects, onboards, trains, and assigns duties to practicum students and volunteers according to agency policy and best practices, in coordination with the Human Resources Department and Volunteer Coordinator. 

·      Conducts regularly scheduled meetings with staff to provide ongoing support and problem resolution.  

·      Manages and approves payroll hours, expense claimsand schedules for direct reports.

Program Operations

·      Assists the Directors and Program Managers in the development and monitoring of budgets for each program, investigating variances with the team, and submits to the Director for review.

·      Assists the Director with the interpretation and review of MCSS policies and procedures, providing recommendations for change. 

·      Supports the Director in implementing and managing initiatives that support the desired organizational culture and organizational change. 

·      Provides guidance, support and oversight to program areas and administration, providing advice and direction as per best practices, policies, and procedures.  

·      Develops and implements new procedures and features to enhance workflow. 

·      Monitors and analyzes the work of the Program to develop more efficient procedures and use of resources while maintaining a high level of accuracy. 

·      In collaboration with the Director, assists in developing, implementing, and administering the department’s and/or program’s strategic plan. 

·      Responds to inquiries from the Director, or from other Directors and Managers in other departments of MCSS, regarding financial results, and special reporting requests. 

·      Maintains an awareness of trends and initiatives in the assigned areas of responsibility. 

Finance

·     Assists with the preparation of accurate and meaningful internal financial statements for the Finance Committee, Departmental Directors, Managers, and Funders. 

·     Assists the Director in the preparation of year-end financial reports and financial statements for audit purposes, and to ensure an efficient, accurate, and timely year-end audit. 

·     Ensures all financial information has been processed in accordance with MCSS financial policies, generally accepted accounting principles (GAAP), and funder expectations.   

·     Reviews monthly variance reports and takes corrective action as required. 

Administration

·     Assists with Program administrative tasks, collecting and managing employee documentation as required. 

·     Keeps up to date and ensures compliance with various Program related legislative requirements and emerging trends. 

·     Participates in relevant committees, working groups, and associations, as required. 

·     Remains in compliance with MCSS Finance policies. 

·     Represents the Agency and the community in a professional and knowledgeable manner. 

·     Participates in all MCSS essential training.

·     Assumes other responsibilities as assigned by the Director. 

What you bring:

Education and Certification

·     Bachelor’s degree in a related discipline.

·     Accounting designation, Chartered Professional Accountant (CPA), or actively working towards a CPA designation. 

·     Must maintain a satisfactory criminal record check. 

Experience:

·       Minimum of 2 years of experience and responsibility in full cycle accounting which includes revenues and receivables, expenses and payables, and payroll.

Knowledge and Skill Set:

·     Strong verbal, written, and active listening skills; able to communicate effectively and respectfully with a wide variety of people, and from all levels within the organization (e.g., employees, senior management, peers) and external partners (funders, clients, vendors).   

·     Able to effectively relay accounting policies and procedures in plain language that is easily understood. 

·     Demonstrated planning, organizing, and time management skills; able to manage competing priorities and ongoing issues and initiatives. 

·     Demonstrated ability to think critically, systematically, and analytically, taking a holistic approach to developing and implementing processes, policies, and practices across the agency. 

·     Strong research and analytical skills; able to create and implement analysis and evaluation tools.   

·     Demonstrated supervisory skills including coaching, mentoring, goal setting, problem solving, building relationships and trust, and creating autonomy and accountability. 

·     Strong computer literacy; able to use a variety of devices, software, and applications including Microsoft Office365 and virtual meeting platforms such as Microsoft Teams. 

·     Proficient in using Excel and accounting software. 

·     Demonstrated facilitation skills; able to effectively facilitate and lead in a variety of situations. 

·     Effective interpersonal skills. 

·     Strong business writing skills including report writing. 

Job Posting #: 202609028

Schedule: Full-Time, Permanent

Wage: $75,000/year

The Outreach Worker provides frontline support, engagement, and advocacy for individuals experiencing homelessness, housing instability, mental health challenges, substance use concerns, and other barriers to well-being. Working from a trauma-informed framework, the Outreach Worker conducts mobile outreach in community settings, encampments, and other public spaces.

The Outreach Worker builds trusting relationships with clients, assists with housing navigation and service access, provides crisis intervention and safety planning, and collaborates with community agencies to ensure coordinated support. The position requires independent field work as well as active participation in a multidisciplinary team environment.

What you'll do:

·       Conduct proactive street and community outreach to individuals experiencing homelessness or housing instability.

·       Engage clients in a culturally safe and trauma-informed manner.

·       Maintain regular contact with clients to support stability and overall well-being.

·       Provide information and referrals to community resources and support services.

·       Assess client needs, strengths, barriers, and risks.

·       Develop individualized support plans and assist clients in achieving identified goals.

·       Support clients in accessing housing, healthcare, mental health services, addictions treatment, income assistance, and other community resources.

·       Advocate on behalf of clients to reduce barriers and improve service access.

·       Assist with safety planning and crisis response.

·       Support individuals in obtaining and maintaining safe, stable housing.

·       Liaise with government, private, and non-profit housing providers.

·       Assist with housing applications, documentation, and tenancy-related concerns.

·       Work collaboratively with shelters, supportive housing providers, and housing support agencies.

·       Respond effectively to crisis situations using de-escalation and conflict resolution techniques.

·       Apply harm reduction principles when supporting individuals who use substances.

·       Administer Naloxone when required and maintain current training.

·       Support community responses to homelessness and encampment-related concerns.

·       Develop and maintain positive working relationships with community partners including healthcare professionals, Indigenous organizations, Child and Family Services, law enforcement, schools, and community service agencies.

·       Participate in multidisciplinary case planning and coordinated responses.

·       Maintain accurate client records and case notes.

·       Complete reports, assessments, referrals, and statistical tracking requirements.

·       Utilize databases and case management systems, including HIFIS and other program software.

·       Ensure compliance with confidentiality, privacy legislation, and organizational policies.

·       Maintain outreach supplies and program inventory.

·       Attend team meetings, training sessions, and community networking events.

·       Perform other related duties as assigned.

What you bring:

·       Diploma or Degree in Social Work, Psychology, Mental Health and Addictions, Child and Youth Care, Human Services, Community Development, Indigenous Studies, Nursing, or a related field.

·       Minimum two years of direct frontline experience working with vulnerable populations.

·       Experience in outreach, case management, housing support, mental health, addictions, or homelessness services.

·       Experience working with individuals impacted by trauma, poverty, homelessness, and substance use.

·       Experience responding to crisis situations and applying de-escalation techniques.

·       Strong understanding of homelessness, housing instability, mental health, and addiction issues.

·       Demonstrated knowledge of trauma-informed and client-centered practices.

·       Strong understanding of harm reduction principles.

·       Excellent interpersonal, communication, and relationship-building skills.

·       Ability to work independently and collaboratively within a multidisciplinary team.

·       Excellent conflict resolution and crisis intervention abilities.

·       Strong organizational, documentation, and time-management skills.

·       Ability to maintain professional boundaries and confidentiality.

·       Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, and SharePoint.

·       Experience using case management databases and reporting systems such as HIFIS is an asset.

·       An equivalent combination of education, training, and experience may be considered.

Additional Requirements:

·       Valid BC Class 5 Driver's Licence, access to a reliable vehicle, and satisfactory driver's abstract.

·       Successful Criminal Record Check for the vulnerable sector.

·       Current First Aid/CPR certification

·       Naloxone training

·       VAT training is an asset

·       Ability to travel throughout the service area.

Working Conditions: This position requires regular community-based and street outreach work in varying weather conditions, frequent interaction with vulnerable populations, and occasional exposure to crisis situations. The successful candidate must be comfortable providing outreach support to individuals actively using substances and experiencing complex social, mental health, and housing-related challenges.

Schedule: Temporary, Full-Time to March 31st, 2027

Mission Community Services Society is dedicated to helping people, changing lives, and building community. With a legacy dating back to 1972, MCSS has continuously strived to support community members in need.

The Christmas Bureau Administrative Assistant is responsible for processing program applications, program communication, data entry, volunteer engagement and event support.

What you’d be doing:

• Actively involve families in the planning, managing, developing, delivering, and evaluation of programs.

• Lead learning activities for children to make friends and interact with others of similar ages.

• Support caregivers to expand their social support networks, share experiences, and learn more about community resources.

• Strengthen community capacity

• Support vulnerable children and their families

• Promote health and social development of children

• Build a social support network for families

What you bring:

• Certificate or diploma in Early Childhood Education, Social Work, or Early Years Group facilitation.

• Minimum of three years group facilitation experience with current knowledge of parenting issues, child development and Positive Parenting techniques, pre and post natal issues, and the ability to respond to these issues.

• Strong written and verbal reporting skills.

• Proficiency with Microsoft Office products.

• Demonstrated ability to teach and work effectively with others in both group and one to one setting, with strong facilitation skills.

• Criminal Record Check clearance

• Class 5 driver’s license (no N or L restriction) with reliable vehicle

• Current certification in First Aid and Non-Violent Crisis Intervention

A Family Support Worker gathers information on and assesses family functioning problems. Develops and implements intervention plans within program guidelines. Provides referrals, support, guidance, and problem solving to clients to address issues related to family functioning. Provides parenting skill building, emotional support, and feedback to clients.

What you'd be doing:

• Gathers information relevant to the client’s problems, needs and risks by interviewing, observing behaviour, meeting with caregivers and service providers and using a variety of inventories, checklists, and questionnaires. 
• Assesses the information gathered to identify client problems, needs and risks.
• Develops and participates in the development, modification, and evaluation of client service plans with the integrated case management team.
• Participates in integrated case management meetings on a regular basis to report clients’ activities and progress. 
• Outlines services provided by the program and/or organization.
• Provides information on and referral to other community service providers, resources and professionals as required. 
• Provides parenting skill building to clients on issues such as parent-child interaction, child development, discipline and guidance, and behaviour management. 
• Provides emotional support and feedback to clients. 
• Plans and conducts group educational sessions on topics related to family functioning. 
• Liaises with and/or promotes the interests of clients with other community service providers, professionals and school personnel as required.
• Accompanies clients to meetings and appointments as required. 
• Maintains related records and statistics and provides reports to the supervisor.
• Performs other related duties as required.

What you bring:

• Bachelor’s degree in a related human/social service field, plus a minimum of one-year recent relevant experience, or an equivalent combination of education, training, and experience.
• Certification in First Aid and Non-Violent Crisis Intervention or MANDT.
• Valid B.C. Driver’s License and a reliable vehicle with appropriate insurance.
• Proficient in use of Microsoft Office applications.
• Well-developed interpersonal and communication skills, both oral and written. 
• Successful completion of a criminal record check.

Job Posting #: 202606018

Wage: Grid 12 ($30.95 - $35.52)

Schedule: Full Time, Permanent, Monday-Friday

This position is open to all applicants and Union membership (BCGEU) is required. Find out more about us at: www.missioncommunityservices.com

Please visit our careers page to see more job opportunities.

Join our team and make a difference! 

• Administration
• Housing
• Outreach 
• Settlement
• Family & Youth
• Early Years
• Seniors

We offer:

• Competitive Wages
• Inclusive Culture
• Professional Growth
• Comprehensive Benefits

Thank you for your interest in MCSS!

Mission Community Services Society is a CARF accredited non-profit organization that's dedicated to helping people, changing lives, and building community. With a legacy dating back to 1972, MCSS has continuously strived to support community members in need by offering a variety of programs like supportive housing, settlement programs for those new to Canada, seniors support, and much more!

The Cook will cook and serve or deliver meals using Food Safe measures and participate in the operation of the kitchen and maintain a clean and safe environment.

What you’ll be doing:

• Prepare, cook, deliver, and serve meals including those for special dietary needs and special occasions, in accordance with safety and health standards and the menu plan. 

• Keep the kitchen area clean, safe, and well-maintained. 

• Store food items in safe and dated manner. 

• Keep accurate and timely kitchen function records. 

• Prepare and serve meals at specified times. 

• Assist Program Coordinator with processing donations. 

• Adapt to new cooking, cleaning, and preparation techniques. 

• Work with volunteers for meal prep or deliveries. 

• Track and report all food waste. 

• Perform other duties as required. 

What you bring:

• Grade 12 plus graduation from a program in institutional or residential quantity cooking. 

• Two years’ related experience; or an equivalent combination of education, training, and experience. 

• Must have current Occupational First Aid Level 1 and FOODSAFE Certificate from the Department of Health. 

• Must be able to obtain and maintain a clear Criminal Record Check for the vulnerable sector. 

• Valid B.C. Driver’s License 

• Ability to understand and maintain clientele/worker boundaries. 

• Familiar with Microsoft Office software 

Job Posting #: 202604012

Schedule: Casual, hours will vary.

Wage: Grid 9 ($27.11 - $31.04)

This position is open to all applicants and Union membership (BCGEU) is required. Find out more about us at: www.missioncommunityservices.com